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This website privacy policy describes how Taylor Cole Estate Agents Ltd protects and makes use of the information you give the Company when you use this website.  If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time.  The latest version is published on this page.  This privacy policy was updated in April 2017.

If you have any questions about this policy, please email sales@taylorcole.co.uk, or write to: Taylor Cole Estate Agents, 6a Victoria Road, Tamworth, Staffordshire B79 7HL.

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.  We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What Data We Gather

We may collect the following information:

  • Name and address
  • Contact information including email address
  • Website usage data
  • Other information relevant to client enquiries
  • Other information pertaining to special offers and surveys

How We Use This Data

Collecting this data helps us understand what you are looking for from the Company, enabling us to deliver improved products and services.  Specifically we may use data:

  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry
  • To customise the website for you
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you
  • To send you promotional mailings or to call you about services and other things we think might be relevant to you
  • To contact you via email, telephone or mail for market research reasons

Cookies and How We Use Them

What is a Cookie?

A cookie is a small file placed on your computer's hard drive.  It enables our website to identify your computer as you view different pages on our website.  Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you.  They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use Cookies

We may use Cookies to:

  • Analyse our web traffic using an analytics package.  Aggregated usage data helps us improve the website structure, design, content and functions.
  • Identify whether you are signed in to our website.  A cookie allows us to check whether you are signed in to the site.
  • Test content on our website.  For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • Store information about your preferences.  The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website.  We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling Cookies

You can use your web's browser cookie settings to determine how our website uses cookies.  If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.  However, please note that doing this may affect how our website functions.  Some pages and services may become unavailable to you.  Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit www.allaboutcookies.org.

Controlling Information About You and Security

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.  Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

We will always hold your information securely.

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